Customer Service

Secure Payments

We take all reasonable care to make our Site secure. Our website ensure the safety of purchase, for which we uses the Secure Sockets Layer (SSL) to protect the information security, non-disclosure. If you are a user of our store, we will securely store your credit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.

What we have done is to bring happy shopping as well as secure shopping - 100% secured. Please make sure that you have completed all the detailed information like contact person, address, post code and telephone number when filling in your buyer's information. On our website accept the following payment methods:

    *Visa

    *MasterCard

Standard Delivery

We use a variety of carriers. Depending on your order quantity and shipping address. Promise you of safe shipping and right items. These include: EMS, UPS, TNT, DHL and Fedex. The orders usually are dispatched within 24 hours from the order date. After the goods are dispatched, we will provide you a tracking number for tracking online immediately via email. If you didn't receive shipping notification letter, please check your mail box or contact us.

Late deliveries

If you have not received your order within the expected delivery timeframe specified please contact us, We will reply you and solve them as the earliest.

Cancellations

If you wish to cancel your order, pls email us immediately. Cause that we process all orders as quickly as possible within 24 hours after orders placing, so we are not always able to cancel an order after it is placed. And shipped orders cannot be cancelled. Hope you can understand. Thank you!

Contact us

If you have any questions, don't hesitate to contact us. Your satisfaction is our greatest concern. Our customer service team are all friendly, well-informed professionals, ready to help with anything you need.